Effective Date: August 28, 2026

At Elevation Designs, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, shop with us online, visit our physical store, or interact with our services.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://elevationdesigns.ca/ or purchase products and services from Elevation Designs.

1. Who We Are

Elevation Designs is a fashion and retail business offering bridal wear, men’s and women’s fashion, accessories, and related products through our online store and physical retail location.

Our website is: https://elevationdesigns.ca/

For privacy-related questions or requests, please contact us through the contact information provided on our website.

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Create an account on our website
• Place an order
• Make a purchase in our physical store
• Subscribe to our newsletter or marketing communications
• Contact us through our website, email, phone, or social media
• Request information about our products or services
• Participate in promotions, competitions, or other activities

The information we may collect includes:

• Full name
• Billing and shipping address
• Email address
• Telephone or mobile number
• Account login information
• Order and purchase history
• Product preferences and information you provide to us
• Payment and transaction information
• Information provided when communicating with our customer service team

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, operating system, pages visited, and general website usage information.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders
• Process payments and refunds
• Deliver or arrange collection of purchased products
• Create and manage customer accounts
• Provide customer service and respond to enquiries
• Communicate with you about your orders or transactions
• Improve our website, products, and services
• Personalize your shopping experience
• Send promotional offers, newsletters, and marketing communications where permitted
• Prevent fraud, abuse, and unauthorized transactions
• Maintain the security and functionality of our website
• Comply with applicable legal, regulatory, tax, and accounting requirements

We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law.

4. Payments

Payments made through our online store may be processed by third-party payment providers.

We do not generally store your complete payment card details on our own servers. Payment information may be securely processed by the payment provider used for your transaction and will be subject to that provider’s own privacy policy and terms.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may be used to:

• Remember items in your shopping cart
• Keep you signed into your customer account
• Remember your preferences
• Process and maintain online orders
• Understand how visitors use our website
• Improve website performance
• Provide relevant marketing and advertising
• Help protect our website against fraud and abuse

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website, including shopping cart and checkout features.

6. Customer Accounts

If you create an account with Elevation Designs, we may store information associated with your account, including your name, contact information, addresses, order history, and account preferences.

You are responsible for keeping your account login information confidential and should notify us if you believe your account has been accessed without authorization.

7. Orders and Transaction Information

When you place an order, we collect information necessary to process and fulfil the transaction.

This may include your name, contact details, billing information, shipping address, products purchased, order amount, payment status, and other information necessary to complete your purchase.

We retain transaction information for as long as reasonably necessary for customer service, accounting, tax, legal, fraud prevention, and other legitimate business purposes.

8. Shipping and Delivery

Where applicable, information such as your name, telephone number, email address, and delivery address may be shared with shipping, courier, or delivery service providers for the purpose of fulfilling your order.

These providers may process your information only as necessary to provide their services.

9. Information Sharing

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to operate our business and provide services to you. These may include:

• Payment processors
• Shipping and delivery providers
• Website hosting providers
• Website and analytics providers
• Email and marketing service providers
• IT and security service providers
• Professional advisers
• Government authorities or law enforcement where required by law

We only share information where there is a legitimate business, contractual, legal, or operational reason to do so.

10. Embedded Content and Third-Party Services

Our website may contain links to or embedded content from third-party websites and services, including social media platforms, videos, payment services, maps, advertising services, or other external platforms.

Third-party services may collect information about you, use cookies, or track your interaction with their content according to their own privacy policies.

Elevation Designs is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing them with personal information.

11. Marketing Communications

If you choose to subscribe to our marketing communications, we may use your email address or other contact information to send you information about:

• New collections
• Bridal and fashion products
• Promotions and special offers
• Events
• Store updates
• Other products or services offered by Elevation Designs

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us directly.

Transactional communications, such as order confirmations, payment notifications, shipping updates, and important account notices, may still be sent when necessary to provide our services.

12. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

For example, order and transaction information may be retained for accounting, tax, legal, fraud prevention, warranty, dispute resolution, and other legitimate business purposes.

Customer account information may be retained while your account remains active or as necessary to provide our services.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal and regulatory requirements.

13. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

14. Your Privacy Rights

Depending on applicable privacy laws, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Request information about how your personal information is being used
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Request a copy of certain personal information we hold about you

Some requests may be subject to legal, regulatory, contractual, or other limitations.

To exercise your privacy rights, please contact Elevation Designs using the contact information available on our website.

15. Children’s Privacy

Our website and services are not intentionally directed toward children who are not legally permitted to make purchases or provide personal information without appropriate consent.

We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

16. Physical Store

When you visit our physical store, information may be collected as part of normal business operations.

Where applicable, our premises may use security measures such as CCTV for the safety and security of customers, employees, property, and the store.

Any such information will be handled in accordance with applicable privacy and security requirements.

17. International Visitors and Data Transfers

Because Elevation Designs operates an online store, information may be processed by service providers located in countries other than the country in which you live.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place as required by applicable privacy laws.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.

When we make changes, we will update the Effective Date at the top of this policy. We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or wish to make a privacy-related request, please contact Elevation Designs through the contact information provided on:

By using our website, you acknowledge that you have read and understood this Privacy Policy.